Saturday, December 15, 2007

rules - hold/hold in transit

As we mentioned at the meeting yesterday, I am compiling all the pieces of
information about new hold procedures. I've created a folder on the WAN under
Cockeysville Public called New Hold Procedures. The location is
\\Ao-ntserv1\departments\Cockeysville\PUBLIC I'll try to keep everything
there from memos to e-mail updates.

Also at the meeting I shared the new procedure that circ is asking us to use
to cancel a hold in transit. Start with the customer's record. Find the item
number of the intransit material, then check it our to "hold shelf -
Cockeysville". When the red box appears, select "charge and satisfy hold".
Simple enough!

Julie

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