close computer to desktop

To take a public PC to the desktop
1. click in any yellow portion of the screen,
2. press the Esc key,
3. enter the staff password in the popup (head) then when the blue desktop screen is visible,
4. double click the Cybrarian icon.

The PC will then go back to normal state, awaiting the next assignment.

Computer - shortcut for closing current window

If you are viewing a particular screen in Polaris (or any other Windows based program), to close that window completely, use the ALT key and then the F4 key from the top row of Function keys. It's ALT-F4. Your previously used window is still open for use.
 

Printer putting out garbage

After consulting with the Help Desk, here's a possible fix.  It has two parts:
• While it is printing garbage, turn the printer OFF.
• Unplug it.
• While it is unplugged, turn the printer back ON.
• Wait five minutes.
• Turn the printer OFF.
• Plug it back in.
• Turn the printer back on.
 
If this does not fix the problem, call the Help Desk during business hours and they will "run a script" between Part 1 and Part 2.  After 5:00 pm, try opening the Print Release software on the primary Info Desk PC and print customers' documents at the Info Desk.  If this will not work, save the customer's documents on a thumb drive from the left-most Info Desk drawer, insert it in the primary Info Desk PC and print it from there.

PUBLIC PC - NO INTERNET ACCESS - QUICK FIX

Customers are experiencing inability to access any website on some PCs. It has to do with a known IPrizm software issue. The fix is to go to the customer's PC, make sure you are out of Internet Explorer and then key Ctrl-Alt + I.  That's the Control and Alternate Key together then the I letter key.

Computer - Wireless Printing

- Customer must have a wireless card
- Vista and Windows 7 operating systems are relatively new and don't
always work right away
- Try downloading twice & if they don't work, save to a flash drive,
then print from info desk
- Foxfire/Mozilla don't work. Just save to flash drive
- XP and Explorer should work, no problem
- MOST IMPORTANT - Customer has to download the program before
they can print. Ask this question immediately
- Printer software times out after 30 minutes. To avoid having
to log again, user should refresh his/her browser every
20 minutes or so.

Polaris - check out Direct Loan

When looking for a bar code to check out an item to direct loan you must put a hyphen in front of the system you are looking for, then a space, then the system and then hit enter. For example: - enoch
This works for all other library systems listed in polaris.

Fax for Free

http://www.gotfreefax.com/
No-Ad free fax cover page
3 pages per fax maximum
2 free faxes per day maximum



http://faxzero.com/ Users don't need to register to
use the service, but are limited to two faxes of up
to three pages per day. Documents for faxing can be
a Word or Excel document or PDF. Fax Zero is free to
use. Free Fax requires a person to register in order
to use the site. Faxes can be copied and pasted or
typed into a text box.