Sunday, May 9, 2010

Computer - Wireless Printing

- Customer must have a wireless card
- Vista and Windows 7 operating systems are relatively new and don't
always work right away
- Try downloading twice & if they don't work, save to a flash drive,
then print from info desk
- Foxfire/Mozilla don't work. Just save to flash drive
- XP and Explorer should work, no problem
- MOST IMPORTANT - Customer has to download the program before
they can print. Ask this question immediately
- Printer software times out after 30 minutes. To avoid having
to log again, user should refresh his/her browser every
20 minutes or so.

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